At Sarovara Travels, we value your privacy and are committed to protecting your personal information.
This Privacy Policy outlines how we collect, use, and safeguard your data when you use our cab services, website,
and mobile application.
1. Information We Collect
We collect the following types of information to provide you with a smooth and personalized experience:
Personal Information: This includes your name, email address, phone number, and payment details when you book a ride.
Location Data: We collect real-time location information from your device to provide accurate pick-up and drop-off
services.
Ride Details: Information such as pick-up and drop-off locations, time, and ride history.
Device Information: Data about the device you use, including IP address, browser type, operating system, and
app version.
Communication Data: Messages, emails, and calls made to our customer service for feedback, complaints, or inquiries.
2. How We Use Your Information
We use your information to:
Provide Services: To process your bookings, manage payments, and facilitate rides.
Improve User Experience: Enhance our services by understanding your preferences and behavior.
Safety and Security: Monitor and ensure the safety of our passengers and drivers.
Communication: Contact you via phone, SMS, or email regarding your booking, promotions, or any necessary updates.
Legal Compliance: Comply with legal obligations, resolve disputes, and enforce our terms of service.
3. Sharing Your Information
We do not sell your personal information to third parties. However, we may share your data with:
Drivers: To facilitate your ride by providing drivers with your pick-up and drop-off details.
Service Providers: Third-party companies that assist with payment processing, data analytics, marketing, and other operational services.
Legal Authorities: In response to a legal request, court order, or as required by law.
4. Data Security
We implement robust security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet can be guaranteed as 100% secure.
5. Your Rights
You have the right to:
Access: Request a copy of your personal information.
Correction: Correct any inaccuracies in your data.
Deletion: Request deletion of your data, subject to our legal obligations.
Opt-Out: Opt out of receiving marketing communications at any time.
6. Cookies and Tracking Technologies
Our website and app use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. You can manage your cookie preferences through your browser settings.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: